Shipping policy
1. Processing Time:
All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation. You’ll receive a tracking email once your order ships.
2. Shipping Options & Delivery Times:
Free Standard Shipping: Orders over $100 USD (automatically applied at checkout).
Flat-Rate Global Shipping: **9.99USD∗∗forordersunder9.99USD∗∗for orders under $100.
Express Shipping (DHL/FedEx): Available at checkout for an additional fee (delivery in 3-5 business days).
Delivery times vary by destination:
USA/CANADA: 5-10 business days
EUROPE/UK: 7-14 business days
AUSTRALIA/ASIA: 10-18 business days
OTHER REGIONS: 12-21 business days
3. International Customs & Duties:
Customers are responsible for any customs fees, taxes, or import charges. These are not included in shipping costs.
4. Tracking & Order Changes:
Track your order via the link in your shipping confirmation email.
Need to update your address? Contact us within 24 hours of ordering at wholesale@bottledlightningdesign.store
5. Returns & Lost Packages:
Lost/damaged shipments? Email us within 14 days of delivery.
See our Return Policy for details.